Effective Date: April 2018
on the personal data collected by us include:
Your First Name, Last Name, Email address, telephone number and address,
credit card details (credit card type, credit card number, cardholder name, expiration date);
information on the residence of the guest, including date of arrival and departure, special requests, Service Requests (including room, equipment or other unused services);
the information you regarding your marketing preferences or to participate in surveys, contests and promotions;
you can always choose which and specify whether you want to share personal data with us. If you are not certain data, then you might want to share with us certain transactions with us could be compromised.
We automatically collect data
when you visit our website, we also collect information automatically and some of them are personal data. This includes data such as the language settings, IP address, location, device settings, the device operating system, access times, scanned URLs, statuses, information on the browser, operating system, which is the result of the visit (visitors or books), the browser history, the previous bookings, the user number of the books, type of prestigious data. We can even automatically collect data about cookies.
Purpose of processing
we use your data for the following purposes:
A. Bookings: We use your personal data in order to complete your telephone and online bookings and manage.
C. Guest Reviews: we could use your contact information to you via E-Mail to invite to write an evaluation after your stay. This will help other travelers to choose the accommodation that suits you best.
If you submit a Guest rating, then this could be reviews published on our website.
E. Other communication: on certain occasions, we send you an e-mail, post office, by phone or by short message contact us, depending on which contact information you choose to share with us. There can be a number of reasons:
a. If we are to have a request you have sent to us, answers or edit them. example, if you have not yet completed your booking online, then we could send you a reminder. We believe that this is an additional service is useful for you, because it allows you to complete a reservation, without the need to search again for the accommodation or the booking data again to enter anew. c. If you take advantage of our service, then we could send you a survey or invite you to an assessment of their experience with our website. We believe that this is an additional service is useful for you and we can improve our website based on your feedback.
under point A, we set the effect of a contract: the use of your personal data may be required to fulfill the contract, you have completed with us. For example, if you use our services, a telephone and online booking, then we use your data to our duty to send your reservation according to the contract between us and to manage.
As far as is required in accordance with applicable laws, we will obtain consent before we use your personal data for direct marketing purposes.
If you are among the points C - F processing described resistance want to talk about and there is no way to log out directly (for example, in the account settings), then please contact Fewofirstname.lastname@example.org or Wolke7email@example.com
We work for the booking of our apartments with the following booking portals ( in the following portals):
BOOKING.COM, B.V., Herengracht 597, Amsterdam, Netherlands (1017 CE www.booking.com)
Travanto Travel GmbH & Co. KG, wooden bridge 7, D-20459 Hamburg (www.travanto.de)
Holliday lettings, Edmund Halley Rd, Oxford OX4 4GB, United Kingdom (www.holiday lettings.co.uk)
, Airbnb Airbnb Ireland UC, private unlimited company the water marque building, South Lotts Road, ringsend, Dublin 4, Ireland (Terms@airbnb.com)
HomeAway UK Limited, level 25, Portland House, Bressenden Place, London, SW1E 5BH (homeaway.com)
dream holiday homes GmbH, on the Reeperbahn 6, DE - 28217 Bremen (dream-holiday homes.de) in
order to offer you an online booking service.
We provide the content for these websites and you can book directly with us, but the bookings are processed through the portals. The information on this website, you will be shared with the portals. The information includes, for example, personal data such as your name, contact information, payment information, the names of the fellow guests and other information that you have entered during the booking process. These portals are bound by confidentiality clauses and do not have the permission, your personal data for its own or for any other purposes.
We will store your information can include personal data, as long as we consider it necessary, in order to provide you our service to applicable laws, legal disputes with any party to loosen and as long as necessary in order to maintain our business operations. In addition, as long as the discovery and to prevent cases of fraud and other illegal activities. All personal data stored by us, are subject to the data protection regulations. If you have any questions about specific retention periods or to the types of data that we hold about you, please contact us using the contact details below.
We want that you are in control of how your personal data will be used by us. You can exercise this control in the following ways:
You can contact us for a copy of the personal data we have stored about you;
you can ask us about any changes to your personal information or you can ask us any personal data that we hold about you, to correct;
in certain cases, you request us to do so, the personal data we have stored about you to delete or to block their processing or specific ways in which we use your personal data to contradict, and
in some cases, you can ask us to send your personal information to a third party.
Where we use your personal data based on your consent, you can revoke this consent at any time in accordance with applicable laws. You can also see the processing of your personal data to all the places in accordance with applicable laws contradict each time there where these processing on the basis of a legitimate interest or on the basis of the public interest.
We rely on that your personal information is complete, accurate and correct. Please inform us immediately of any changes or inaccuracies in your personal data, please contact us by using the following contact information:. We will process your request in accordance with applicable laws.
Questions or Complaints
If you have any questions about the processing of their personal data or to any of the rights called this notification, then contact us at firstname.lastname@example.org or email@example.com